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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A popup will show up. It offers elaborate information about all the operations that you can perform on that particular page. Each pop-up window shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast assortment of educational videos clarifying how to use our Control Panel. They're shot for those of you who would like to see how things are being done rather than only reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you are looking for, take a glance at our extensive Frequently Asked Questions database, which includes questions asked by actual people and provides practical solutions. We frequently update our FAQ database with new questions & answers in an attempt to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, we have a fantastic team of support engineers available 24/7 and eager to assist you with any issue. Each support ticket you submit will be replied to within 1 hour (the average response time being approximately 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

PK Phone: +92-300-4295472
US Toll Free: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 238398

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
10.00 AM - 06.00 PM PST/PK

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com